Privacy Policy

Introduction

Enki WebPortal ("we", "our", "us") respects the privacy of its business customers. This Privacy Policy explains how information is collected, used, and protected when you use the Enki WebPortal application.

By accessing or using the Application, you agree to the practices described in this policy.

Purpose of the Application

• Secure login for existing business customers only
• Browse product catalogue
• Request quotations with delivery details
• View quotations, orders, invoices, and shipments
• Receive announcements and promotional updates
• View dashboard statistics and mark favourites

⚠ New customer registration is not supported. All accounts are pre-approved and managed by sales/admin teams.

No In-App Payments

• No online payments or transactions supported
• No collection of card, bank, UPI, or wallet data
• Application is strictly for quotation requests
• Payments and order processing are handled offline

Information We Collect

Account Information

• First & Last Name
• Gender
• Phone & Alternate Phone Number
• Bio
• Password (encrypted & securely stored)

Note: Email ID is used for login and cannot be changed by users.

Business & Usage Data

• Product and price list access
• Quotation and order activity
• Invoice and shipment details
• Favourite products
• Basic usage analytics

How We Use Your Data

• User authentication and access control
• Quotation processing and tracking
• Displaying orders, invoices, and shipments
• Platform announcements and updates
• Improving performance and usability

We do not sell, trade, or monetize user data.

Data Security

• Secure server infrastructure
• Encrypted credential storage
• Restricted access for authorized personnel only

While we follow best practices, no system is 100% secure.

User Rights & Support

• Download offline PDFs of invoices & orders
• Request product price visibility
• Edit permitted profile details
• Contact sales/admin for account assistance

Account Suspension

• Misuse of application
• Violation of company policies
• Inappropriate or harmful behavior

Policy Updates

This Privacy Policy may be updated periodically. Continued use of the Application indicates acceptance of the revised policy.

Contact Information

Enki WebPortal – Sales/Admin Team
www.enkinext.com/support